Get Advice


Visit Shelter’s advice pages to plan your next steps. Shelter online advice

Housing advice helpline

Call Shelter’s free housing advice helpline on 0808 800 4444

shelter phone advice

Shelter’s helpline is open 8am – 8pm on weekdays and 8am – 5pm on weekends, 365 days a year. Our helplines do get busy but keep trying if you can’t get through.

Face to Face

You can also talk to a Shelter adviser face to face – Find your nearest Shelter advice centre.

face to face shelter